Our Reviews

The customer service is wonderful

Scheduled my service for my 2021 Chevrolet online and the dealership serviced my vehicle with very minimum wait time while I waited for the service to be completed. All the staff were extremely helpful and friendly.

I never had to visit the dealership. Everything was done by phone or text with John Cash in the Roxboro location. He found exactly what I wanted and brought the vehicle to me for a test drive. Now that is service!!!!! John is the Best and I refuse to deal with anyone else as long as John is working. By the way I love my new 2026 Equinox. It is perfect!!

Friendly, informative and professional

thanks

Best ever customer service on vehicle delivery

It is some of the worst service I have experienced since I have been taking my care there, and I have been going there for years, before the personnel change, and after, this time by far is the worst. You kept my car for (3) days and charged me almost $2000 for repairs and didn't fix the problem that I originally brought my car in there for, I feel like I have been price gouged, and ripped off by an establishment that I have trusted for years, and I just took my car back and was told that there may be additional charges to fix the original problem I had for bring the car in for service, I am totally disappointed, I wish I had closer nearby options.

We have been using your services now for bout 6 years. We could not be more satisfied!!!!

Rosa took great care of my blazer. She checked me in right away. Service was excellent. I always service my vehicle at Tar Heel chevrolet. I never had a problem there. Great dealership.

My experience was great, the price is a bit steep

Long time repeat customer before change in current ownership, there is a lack of informed communications, I took my car in on a repeat issue that was supposedly resolved, it was not. Scheduled an appointment on a Tuesday, I had to call on a Thursday and ask for a status report on my vehicle, it is now the weekend, and my car is still there. I should not have to call to ask for a progress report on my car, a courtesy call should have occurred long before I even thought of calling, and an apology for my inconvenience of having to have re-work done on my car, the courtesy and service has declined, and I am told by other customers that they feel the same way.

It was g

Kyle was out the door to greet me before I was even out of the car and showed me where to enter. People at th service desk were really helpful and the waiting room was nice.

Good people good price great experience

Traveled from TX to NC when my engine light turned on. Once I dropped off my car Lyndsey with Boyd’s Tar Heel Chevrolet took care of the issue within a couple of days! This was the best outcome for me. They really understood the need I had. Thank you to the service team!

HB, Brandon and Devin were all so great to work with

as usual my service provider . chris bjorlund was excellent ! service completed on time and was completed successfully !

Great as usual, Silverado 2013 always serviced there twice annually x 13 = 26 times ,

Dealt with John and Jonathan! Amazing guys to work with, I love my car!

Great service, and they helped find exactly what I wanted at a great price!

Appointments always kept on time. Great service.

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Great experience

I do not like computer format to schedule service. Prefer to call and speak to someone. New format deters from from that and now I am less likely to use your service department.

The staff is awesome, friendly. Nice kind courteous. knowledgeable. Friendly.

✔️

Love yall, thanks 😊

Excellent work

They were very nice to deal with. Wait wasn't long.

Great dealership and friendly staff and happy to do business with

Great customer service, and very quick service

I was very disappointed I had my tires rotated, and oil changed and they did not check the air pressure. I ended up putting air in a tire the next day.

No problem to reserve a time for service on my vehicle. Received text messages on each step that was being performed. Staff was great to work with. Love my Chevrolet.

you all were great.

Always a great experience, timely service and very nice staff

Dropped off at appointed time - Got email that it was ready - such a great experience. Great customer service for sure!

My experience was great! The staff is very informative. I love that we have Boyd’s Tarheel in Roxboro. Everyone is friendly.

Nice personal. Fast service Thanks

When I arrived they were ready for me and took the truck on in

Very friendly. They kept in contact with me about the issues I had with my truck that I bought from Va beach.

Excellent and friendly service.

The people there are so nice and helpful!!

Great Service Dept.

Everyone was friendly and professional. Vehicle was serviced timely, and also got free tire rotation for being a loyal customer. Thanks for the great service!

Professional and holding them to their commitment to servicing our vehicles.

I took my vehicle in for routine maintenance and received excellent service. Lindsay was very helpful. My vehicle was serviced within an hour.

Everything was great. Chris kept me informed. It’s so nice that Bob came and got my car from work and Chris made sure someone could bring it back to me. It’s wonderful that we have a local dealership in Roxboro. It would be inconvenient to have to go out of town to trade and have service !

Fast service

Excellent Service!

Scheduled work was done early with no issues.

Very prompt service

I'm very please in the assistance from the salesman and manager who was knowledgeable about the vehicle and the quick process in getting me into the vehicle to drive home.

They were very Friendly and Courteous

Great communication and fast service

I have been in sells for a lot of years. I met with Kyle and told him what I wanted. He showed me one of a different color but no pressure to buy it. Kyle found what I wanted and had it in Roxboro the next day. Kyle was very professional with no high pressure sales tactics. I would recommend Kyle to anyone I know who may be looking a new or used car. Billy Williams

Ryan in the body shop was awesome to deal with. Did what he said he would do along with the great work.

Service was fast and efficient.

Made the appointment online and once arrived they immediately started work on my vehicle. The dealership provided a text message for me to track my progress on my vehicle. Didn't have to wait long in the waiting room before I was on my way back home. Everyone was so nice and respectful.

The entire experience was stress free.

Everybody was nice

Treated with respect and the entire staff are professional